On-demand public transit

Réservation

• Appeler au 450 263-7010, option 1.
• Réservation sur la plateforme ou l'application, à partir du 5 octobre. 

Tarification

• 5 $ / aller simple
• 130$ pour une passe mensuelle
• Gratuit enfant de 13 ans et moins, si accompagné d'un adulte

Modes de paiement et point de vente

• À l'unité, argent comptant et monnaie exacte
• Billets, achetés en carnet de 10 (Plateforme et application seulement)
• Carte de crédit (Plateforme et application seulement)
• Virement Interac (Plateforme et application seulement)

Horaire de bureau

• Du lundi au vendredi
• De 8h à 12h et de 13h à 16h

Horaire du service

• Du lundi au vendredi
• De 7h à 20h

Il est conseillé de se présenter aux arrêts 5-10 minutes avant l'heure de passage planifiée.

No-Show Trip

A no-show trip is attributed to the user for the following reasons:

• Non-payment.
• Failure to comply with the rules regarding luggage or shopping bags.
• Failure to comply with the rules regarding pets.
• Forgetting to cancel, canceling at the time of boarding, or not respecting the cancellation deadline.
• Refusal to take the transportation.
• Refusal to wear a seatbelt without an exemption certificate from the SAAQ.

Penalties

• If the no-show trip occurs on the outbound journey, the return trip is automatically canceled.
• The fees charged to the user correspond to the applicable rate.
• If the user does not pay for the no-show trip during their next trip, boarding will be denied.
• Upon the 3rd no-show trip: applicable rate + a one-week suspension of transportation services.
• Upon the 4th no-show trip: sanctions will be at the discretion of the transportation service.

Excessive cancellations

One-week suspension if 6 one-way trips are canceled within a period of 4 consecutive weeks.