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Useful info

Lost or damaged items

All lost items are taken to Transit services.

The user should:

  • Allow 24 hours between when the item is found and when it arrives at Transit services
  • Call customer service the next day to check whether the item has been found at 450-263-7010 or 1-866-890-5242
  • Physically pick up the item from Transit services

Transit services is not responsible for items that are lost or damaged during a trip.